Leading People
Target audience
Managers, Team Leaders, Project Managers
This management course in English language provides you with the essential management techniques for successful leadership. In a highly participative training environment you will improve your performance in managing, delegating, communicating and controlling conflicts.
Inhouse-Seminar
Your benefit:
You learn to know the best-suited leadership behaviour depending on the readiness of the follower and the maturity of your team. In practical exercises you improve your goal-oriented communication techniques and gain more self-confidence in managing conflicts.
Contents:
- The importance of clear objectives for the success of all activities
- How to make objectives measurable
- The fair agreement as prerequisite for real commitment
- How to handle changes of objectives and preconditions
Management by Objectives
- When to use task or relationship oriented management styles
- How to consider the readiness of your follower for a most appropriate leadership behaviour
- Reflect on your own management style and ways of improvement
Leadership
- The 4 different phases of a team on its way to a »dream team«
- How to recognize the development status of your team
- What management support is needed in each phase?
- Which different types of personality does a team need for success
Team building
- The communication »iceberg«
- The 4 sides of a message
- The 4 ears model
- Effective communication methods
Communication as management instrument
- Rules for giving and receiving feedback
- How an adequate feedback culture can improve satisfaction of employees and yourself
- How to deal with difficult employee situations
Feedback
- How to recognize the symptoms of resistance or conflict
- The 4 steps to conflict resolution
- Get aware of your own behaviour in conflicts
Conflict management
- Leading means delegating
- Delegation guidelines for high effectiveness
- How to overcome the risk of back delegation
Delegation
Training methods:
Trainer input, team work, role plays, feedback, self-reflection
Duration:
3 days
From 9.00 am (first day) until 5.00 pm (third day)
Registration:
For further information please visit: www.die-akademie.de
